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Careers at SHS Products

SHS Products is the leading UK manufacturer of Stainless Steel and Glass Balustrades. We have expanded exponentially over the past few years and we continue that development by offering new opportunities to join our team!

Our company culture is one that encourages personal growth and values enthusiastic staff. If you are looking for roles in sales, manufacturing, operations. surveying, CAD design or management check this page regularly.

The Company

SHS Products are the leading manufacturer, supplier and install of Stainless Steel handrails and balustrades in the UK.

Understanding, satisfying and exceeding our customers’ expectations sets us aside from our competitors, combined with delivering the quality and excellence you would expect from the UK’s leading supplier.

The Location

We operate from Unit E6/E7 West Point, Middlemore Lane West, Aldridge, Walsall, WS9 8BG. Unless you are working on site in another part of the country, you’ll be required in the office at the start and end of each day.

Interested?

Send a copy of your CV to careers@shsproducts.co.uk


CAD Professionals – Freelance

Required

We are looking for freelance Autocad CAD designers or operators to cope with an influx of orders.
Candidates should be happy to design our modular balustrade systems, resulting in 2D elevations and plans together with Glass DXF files for production.

To apply please contact Robert Gilbert robert.gilbert@shsproducts.co.uk.


Driver / Warehouse Operative

Reporting to: Operations Manager

The Position

Well organised individual, who is able to work under pressure, work with warehouse colleagues to ensure efficient, safe and accurate handling of all stock, and deliver a high quality service to all our customers.

Key Responsibilities

  • Preparation of customer’s orders making available ready for despatch
  • Undertake receipt of all goods inbound / loading off-loading vehicles – Check /receive/put away stock in to allocated locations within the warehouse in a timely manor
  • Comply with the Manual Handling Risk Assessments
  • Comply with the safe systems of work
  • Completing appropriate paperwork to keep accurate records.
  • Pragmatic approach to problem –solving without cutting corners
  • Assisting in year end stock taking
  • Communicate effectively with other members of the team.
  • Ability to work in a fast passed environment and work with own initiative
  • Any other duties that may be required from time to time to ensure the smooth running of the business, this also includes driving
  • Undertake forklift truck duties as required , ensuring that daily safety checks are conducted thoroughly
  • Deliveries and collections of balustrade systems in our company vehicle
  • To meet the standards of performance, Behaviour and attendance as laid down by company policies and procedures
  • To ensure that reasonable care is taken at all time for health & safety for yourself to comply with policies and procedures relating to health & safety within the company raising concerns and reporting any incidents or suggestions to your line manager

Skills and Interests

  • Experience of working in a warehouse environment
  • Demonstrates a high degree of attention to detail, thoroughness and methodical approach
  • Good understanding of, and commitment to, safe working practices.
  • Fork lift & Counter balance licence
  • Good literacy skills
  • Dedicated reliable with a flexible attitude
  • Knowledge and use of hand held scanners
  • Have some IT skills
  • Clean driving licence is essential

Hours

Working hours to be discussed but will include evenings / weekend work.
Salary is negotiable for the right candidates based on skills and experience.

To apply please send your CV and covering note to Robert Gilbert robert.gilbert@shsproducts.co.uk or use the apply online option on the right of this page.


Account Manager (South West)

The Position

Reporting to the Sales Director the Account Manager is responsible for delivering excellent service promoting SHS brand and product, obtaining profitable results and maximising business relationships and identify opportunities and distribution channels

Key Responsibilities

  • Contact, establish and maintain excellent relationships within a range of key accounts within the builder merchant trade
  • Establish and maintain strong business relationships with the sales teams and external representatives
  • Actively seek and identify new business opportunities, re-sellers and distributors suitable for our products.
  • Be at the forefront of our business within this sector. Support customers with an understanding of our products and industry legislation
  • Promote new and existing products into trade when required. Introduce and maintain availability and visibility of literature, POS and displays
  • Drive customer advocacy for our products through educating managers, staff and sales reps through regular branch visits and be proactive in supporting promotional or learning events.
  • Be able to work independently, self-sufficient and self-motivated, managing time and resources effectively.
  • Have strong communication and people skills, and the ability to build rapport and relationships quickly.
  • Be efficient, accurate and timely in the administration associated with the role, with the ability to create own reports and call structure.
  • Attend functions and events

Maintain Self Development

  • Constantly continue to improve personal growth
  • Work to improve own skills
  • Computer literate with a working knowledge or Microsoft Word, Excel and Outlook

Reporting

  • Report directly
  • Ensure reports are collated with accurate and concise detail
  • Report conversion ratios
  • Prepare, plan and produce action plan

Hours

Monday to Friday 9am to 5-30pm.
Additional hours to occur occasionally for shows and events.

Salary is negotiable for the right candidates based on skills and experience.

For a full role description please contact us or use the apply online option on the right of this page.


Account Manager (South East)

The Position

Reporting to the Sales Director the Account Manager is responsible for delivering excellent service promoting SHS brand and product, obtaining profitable results and maximising business relationships and identify opportunities and distribution channels

Key Responsibilities

  • Contact, establish and maintain excellent relationships within a range of key accounts within the builder merchant trade
  • Establish and maintain strong business relationships with the sales teams and external representatives
  • Actively seek and identify new business opportunities, re-sellers and distributors suitable for our products.
  • Be at the forefront of our business within this sector. Support customers with an understanding of our products and industry legislation
  • Promote new and existing products into trade when required. Introduce and maintain availability and visibility of literature, POS and displays
  • Drive customer advocacy for our products through educating managers, staff and sales reps through regular branch visits and be proactive in supporting promotional or learning events.
  • Be able to work independently, self-sufficient and self-motivated, managing time and resources effectively.
  • Have strong communication and people skills, and the ability to build rapport and relationships quickly.
  • Be efficient, accurate and timely in the administration associated with the role, with the ability to create own reports and call structure.
  • Attend functions and events

Maintain Self Development

  • Constantly continue to improve personal growth
  • Work to improve own skills
  • Computer literate with a working knowledge or Microsoft Word, Excel and Outlook

Reporting

  • Report directly
  • Ensure reports are collated with accurate and concise detail
  • Report conversion ratios
  • Prepare, plan and produce action plan

Hours

Monday to Friday 9am to 5-30pm.
Additional hours to occur occasionally for shows and events.

Salary is negotiable for the right candidates based on skills and experience.

For a full role description please contact us or use the apply online option on the right of this page.


Apprentice Welder / Fabricator

The Position

We’re looking for a confident and multi-skilled welder/fabricator. You’ll work from CAD and Smart Builder drawings to manufacture and construct our bespoke balustrade systems. You’ll also need to be comfortable operating machinery, as well as aligning, cutting, welding, measuring and laying out parts. You may also be asked to install balcony and balustrade systems on-site.

Key Responsibilities

  • Study and interpret assembly drawings
  • Fabricate and assemble structural metal products
  • Ensure working environment is clean and safe
  • Operate fabricating machines such as rolls, shears and flame cutters
  • Ensure machines are maintained and lubricated when necessary and cleaned down daily

Skills

You will need to be:

  • A Strong problem solver and a desire to come up with practical solutions
  • Accurate and have an exceptional attention to detail
  • Computer literate with a working knowledge or Microsoft Word, Excel and Outlook

Hours

Monday to Friday 2pm to 10pm.

Salary is negotiable for the right candidates based on skills and experience.

For a full role description please contact us or use the apply online option on the right of this page.


Sales Advisors – Part Time

Are you looking for flexible working hours, or returning to work?

The Position

You’ll be responsible for answering and responding to telephone and email enquiries, handling transactions, and converting enquiries into sales. You must be well organised, with good telephone manner, and able to work individually and as part of a team. You’ll also need to be PC literate with a good working knowledge of Microsoft applications.

Key Responsibilities:

  • Deal with enquiries and sell company products from leads generated and close the sale
  • Reviewing your own sales performance work to individual targets to ensure meet or exceed
  • Generate own leads
  • Diarise follow ups to call potential clients in line with company processes
  • Ensure that Blue Logic / Sales system is up to date and used effectively
  • Maintain customer records
  • Provide excellent customer service to all existing clients and potential clients
  • Be a team player with a good can-do attitude
  • General day to day administrative duties
  • Listening to customer requirements and presenting appropriately to make a sale
  • Maintaining and developing relationships with existing customers
  • Calling to follow up online quotes from customers to prospect for new business
  • Responding to incoming email and phone enquiries
  • Acting as a contact between a company and its existing and potential customers
  • Challenging and handling any objections with a view to getting the customer to buy
  • Liaising with departments to check the progress of existing orders
  • Gaining a clear understanding of customers’ businesses and requirements
  • Making accurate, rapid cost calculations and providing customers with quotations
  • Attending team meeting and sharing best practice with colleagues.
  • Provide ongoing Technical sales support to all staff and customers
  • Targets to be issued separately
  • You will also provide assistance as needed to other departments as and when needed
  • To meet the standards of performance, behaviour and attendance as laid down by company policies and procedures

Skills / Experience

  • Excellent telephone manor 
  • Customer focused and service orientated 
  • Experience in achieving results and making a difference  
  • Team Player 
  • Positive enthusiastic approach 
  • Open & honest communication skills 
  • Close attention to detail 
  • Numeracy and literacy skills 
  • PC literate, including working ability with Excel, and Word   

Hours

Part-time: Varying shifts working across out normal opening hours: Monday to Friday 8.30am to 8.30pm. Saturday 9.00am to 5.00pm.

Salary is negotiable for the right candidates based on skills and experience.

For a full role description please contact us or use the apply online option on the right of this page.

 


Apprentice Fabricator / Fitter

The Position

We’re looking for a confident and multi-skilled fabricator & fitter. You’ll work from CAD and Smart Builder drawings to manufacture and construct our bespoke balustrade systems. You’ll also need to be comfortable operating machinery, as well as aligning, cutting, welding, measuring and laying out parts. You may also be asked to install balcony and balustrade systems on-site.

Key Responsibilities

  • Study and interpret assembly drawings
  • Fabricate and assemble structural metal products
  • Ensure working environment is clean and safe
  • Operate fabricating machines such as rolls, shears and flame cutters
  • Ensure machines are maintained and lubricated when necessary and cleaned down daily

Skills

You will need to be:

  • A Strong problem solver and a desire to come up with practical solutions
  • Accurate and have an exceptional attention to detail
  • Computer literate with a working knowledge or Microsoft Word, Excel and Outlook

Hours

Monday to Friday 2pm to 10pm.

Salary is negotiable for the right candidates based on skills and experience.

For a full role description please contact us or use the apply online option on the right of this page.

 


Apprentice Roles

Are you interested in getting started in any of the roles we have available?

We are always looking for hard work ambitious new talent to join our team. Whether you’re currently doing a vocational course, training in the evenings or something else, we may have the role for you. Get in touch using the ‘Apply Online’ option on the right, and state you’re an apprentice look for the right opportunity.


 


There are no further roles available at present, but we’re always looking for top talent. If you think you fit the bill, please send your CV to careers@shsproducts.co.uk