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Jargon Buster Vol.9 – Professional Balustrade System Components

Welcome back to another edition of the SHS Products Jargon Buster, today in Vol. 9 we’ll be simplifying the Professional Balustrade System components. If this is your first time with us let us fill you in. The Jargon Buster is where we go through a few of the terms regularly used in the balustrade industry. Whilst some words are more obscure than others it’s always good to have a refresher on the basics as well.


3 Way Elbow

The 3 Way Elbow is part of the handrail attached to your Professional Balustrade. It attaches to your corner post and then attaches to the top rail of your system that run perpendicular to one another giving your handrail a continuous effect when going around corners.

professional balustrade system 3-way elbow


Adjustable Corner Saddle

The Adjustable Corner Saddle is much like the 3 way elbow as it allows your handrail to move around corners. However, the Adjustable Corner Saddle can be used to negotiate any corner that runs at any angle. It simply slots into your corner post and then the handrail slides onto the Corner Saddle.

adjustable corner sadle


Tube Rest

The Tube Rest is another part of your handrail. Instead of being able to negotiate corners, the Tube Rest simply holds your handrail in place. It does this as the rest itself is curved slightly and the handrail simply lies in there and then gets screwed in place.

tube rest


Tube Connector

The Tube Connector is another part of your handrail. This piece is used to connect together 2 runs of handrail. It simply fits to each part of your handrail and gives a continuous effect to your handrail.

tube connector

All of these components make up a stunning balustrade system that goes nicely in any domestic or commercial setting. We’ll be back soon with another edition of the SHS Jargon Buster! If you have any questions or suggestions then contact us on any of our social media channels. You can find us on FacebookTwitter and more.

If you’re ready to try designing your own professional balustrade system, try our free design tool and receive a free instant quote.

Not quite ready? Need more information? View our Professional Glass Balustrade System product page here.

Fitting Your Balustrade: Fixing Depths & Compatible Materials

There are lots of details to consider before buying a balustrade, but that’s why our team is on hand to answer any questions you may have. You shouldn’t wait until the installation stage to find out what depth you need to fix your posts or channel base into. Ensuring your fixing area is suitable for what you want is crucial. That’s why we’ve put together a handy guide below to show you what systems are compatible with what type of surface and the depth you need to fit into.


Fixing Depth

This one will be quick. As a minimum you will need 150mm of adequate substrate (fixing material e.g. steel) to fix your posts to.


Fixing Materials

Always find out exactly what you are fixing your system into. You may think you have solid bricks that turn out to be ventilated bricks. It’s also crucial to work out the dimensions and location of any cavities or insulation as these will impact how your balustrade will be fixed.


Wood, Metal, Brick or Concrete

The systems pictured below are suitable for fixing into wood, metal, brick or concrete surfaces.

SHS Products - Professional Glass and Stainless Steel Balustrade

Professional Glass Balustrade

SHS Products - Stainless Steel and Glass Square Tube Balustrade

Square Tube Glass Balustrade

SHS Products - Pinion Glass and Stainless Steel Balustrade

Pinion Glass Balustrade

SHS Products - Elegance Glass Balustrade - Cream Slab Patio

Elegance Glass Balustrade

SHS Products - Infinity Glass Balustrade - Aluminium Glass Balustrade

Infinity Glass Balustrade

SHS Products - Palisade Aluminium Railing Poolside

Palisade Railing

SHS Products - Wire Rope Stainless Steel Cable Balustrade Restaurant Decking

Wire Rope Balustrade

Steel or Concrete

The systems below are compatible with steel or concrete surfaces.

SHS Products - Stainless Steel Clarion Glass Balustrade Swimming Pool Fencing

Clarion Glass Balustrade

SHS Products - Round Spigot Glass Balustrade Poolside

Spigot Glass Balustrade

SHS Products - Balcony Side Fixed Glass Button Stainless Steel Balustrade

Glass Button Balustrade

SHS Products - Frameless Glass Balustrade Stainless Steel Cladding

Frameless Glass Balustrade

SHS Products - Afina Aluminium Glass Balustrade

Afina Glass Balustrade

Metal, Brick or Concrete

Our Professional Juliet Balcony is the only product we currently offer that we suggest fitting into only metal, brick or concrete.

SHS Products Professional Glass Juliet Balcony

Professional Juliet Glass Balcony


Our Parasol and Parasol Plus glass canopies, exclusive to SHS Products, are the systems we recommend fitting into steel only.

SHS Products Parasol Glass Canopy Porches on Street

Parasol Glass Canopy

SHS Products Parasol Plus Glass Canopy Anodised Aluminium Track

Parasol Plus Glass Canopy











At SHS Products we have strength test certification for fitting into concrete and steel in line with industry standards. Contact our team today to discuss your options further, or try our 3D online balustrade planner and quote tool.

BBC Gardeners’ World Live GOLD Award

The NEC, Birmingham was the venue for the 2018 BBC Gardeners’ World Live exhibition. SHS Products were not exhibiting directly at the show, but we did have some involvement in one of the stands.

We were contact by the very talented Rupert Keys of Keyscape Landscape Design & Construction Ltd. who asked us to supply a quantity of our Stainless Steel Wire Rope components. After seeing the concept drawings and hearing more about their plans, we were delighted to supply them to Rupert and were even more excited to see the innovative design from he and Martyn Wilson, of Wilson Associates Garden Design, come to life.



After the show we received some images from Rupert and Martyn and this is how their brilliant exhibit was displayed. The Association of Professional Landscapers (APL) returned to the show with five Show Gardens on APL Avenue, created by APL accredited landscaping companies. Using our Stainless Steel Wire Rope system as a vertical trellis, including the splashes of vivid orange that caught the eye of many of the shows visitors, Rupert and Martyn received the Gold Award from the APL. I’m sure you’ll agree they deserved it!



We would like to extend our thanks to Rupert and Martyn, and say a hugely deserved congratulations on their show success. It was a pleasure to work with you both and look forward to collaborating again.

Bespoke Systems by SHS Products

This blog takes a look back over some of the bespoke systems we at SHS Products have worked on over the years.

A bespoke system is one made to order by SHS Products and customized for the use of the customer. We will look at a selection of commercial and domestic systems and explain why they’re bespoke.

You can mix together certain systems to make a unique balustrade design.


Bespoke Systems: Commercial

We have worked on a number of unusual bespoke commercial systems. Here are a few examples.

Safety railings

bespoke system - safety railing

This system is used to guard a propane tank ensuring the safety of passers-by. This bespoke system was made to order and uses our railing systems only without our glass infills.

Patio table dividers for a sea view cafe

bespoke system, patio dividers

This system is very bespoke; It uses our Elegance posts, but uses two types of glass. It has a frosted glass lower infill, with a clear glass upper infill. We weld all the posts together for strength, creating the perfect contemporary table dividers for this seaside cafe.

We scored an absolute strike with this next system!

bespoke system, bowling centre

This bespoke system in a bowling centre uses our Professional balustrade with customized glass. It has a frosted interior with a transparent border with the company logo featured inside.

Balustrade Done; Time To Relax

bespoke system, garden steps

This bespoke system is unusual. It is made entirely out of our stainless steel handrails but has additional stainless handrails and glass infills in the walls.


Bespoke Systems: Domestic

We’ve worked on a substantial amount of domestic residential systems too.


Two different systems, one job!

bespoke system, rear garden

Our Wire Rope combined our Professional system, we didn’t think it would work, but it totally does! Our Professional system has a tinted glass infill which merges into our Wire Rope System when descending down the steps.

Gold standard, Bronze glass

bespoke systems, patio area

Again our Professional system is used, but this time it has a bronze glass infill which gives the decked area a completely different look.

All systems supplied by SHS are made with either Toughened or Toughened Laminated safety glass.

For more information or for any queries you may have, call our team today on 01922-743-842 or why not build you own basic system via our smart builder tool.

How to install our Stainless Steel Handrails

Welcome back to the SHS blog, in this edition we will look at how to install our Stainless Steel Handrails. They are sturdy and very fashionable. We offer 3 different types of handrail end cap at SHS Products, we have; the tapered end cap, the domed end cap and the flat end cap. Installation for all 3 handrails remains the same. However, the process is different depending on which brackets you use.

No Hole Bracket

The no-hole bracket can sometimes be complicated because there is no visible way of attaching your handrail to the wall, however; if you follow these simple steps, it’s very easy.

  • First you will need to fix the brackets to the handrail with the screws provided.
  • Then you will need one or two partners to hold the handrail in the desired position as you draw around the brackets.
  • You will then need to un-attach the brackets from the handrail.
  • Once you’ve done this, you will need to remove the holding screws from the brackets using an Allen Key.
  • Hold the bracket in place and mark on the wall your center holes.
  • Drill the center holes and put rawl plugs into the 3 holes.
  • Then use the double ended screws to connect the support to the bracket.
  • Finally attach the brackets to the wall and reconnect the handrail to the brackets.


Three Hole Bracket

The three hole bracket is much more straightforward, compared to the no hole bracket, as you only have to attach the brackets once.

  • First, you will need to fix the brackets to your handrail with the screws provided.
  • Then, you will again need one or two partners to hold your handrail in the desired position while you mark the holes for the screws.
  • You then need to drill the holes with an 8mm drill bit and place the rawl plugs provided into the holes for the screws.
  • Finally, fix the handrails in place with the screws provided and you’re done.


If you have any queries or questions regarding this process or our Stainless Steel Handrails, don’t hesitate to call a member of our team today! Or check out our YouTube Channel for more installation videos.

Jargon Buster Vol.8 – Wire Rope Products Edition

It’s time for another edition of the SHS Products Jargon Buster. Today in Vol. 8 we are simplifying Wire Rope. If this is your first time with us let us fill you in. In the Jargon Buster we go through some of the terms used in the balustrade industry and attempt to simplify them for you. Whilst some words are more obscure than others it’s always good to have a refresher on the basics as well.


Swage Rigging Screw

The Swage Rigging Screw is a length of metal that fixes to your stainless steel posts and is used to tighten your wire rope infills.


Swage Fork Terminal

The Swage Fork Terminal is like the Rigging screw in that it holds your wire rope infills in place. However, the Fork Terminal cannot be used to tighten your wire rope infill.


Eyelet (Metal)

The metal eyelet is a blunt ended screw with a small metal loop at the end. This is used to hold your Swage Rigging Screw and Swage Fork Terminal in place as part of your balustrade, however; this is to be used on metal posts only.


Eyelet (Wood)

The wood eyelet is a sharpened screw with a small loop at the end. Like the metal eyelet it is used to hold your Swage Rigging Screw and Swage Fork Terminal in place as part of your balustrade, however; this is to be used on wooden posts only.


Wall Flange

The wall flange is a disc of metal that is used to screw into the wall and holds your handrail in place.


All of these components are used to create the wire rope balustrade which has both domestic and commercial capabilities. If you have any questions about this or any of our systems, then don’t hesitate to get in touch. You can call us on 01922 743842 0r find us on social media. You can find us on Facebook, Twitter and more


There’s no such thing as a silly question. While we are on the phone to our customers gathering information for their balustrade we get asked lots of questions. Some of them are more common and asked more frequently than others. Here we will answer some of those most frequently asked questions.


Do I need a top rail?

One question we get asked a lot is ‘Do I need a handrail?’ and the truth is, only 2 of our systems are not available with a handrail.


SHS Products - Elegance glass balustrade on decking


SHS Products - Infinity glass balustrade on pation

All of our other systems either come with a top rail as standard or have the option of adding a top rail.

You do not need a handrail to comply with Building Regulations, however; if you do not use a top rail you will need a specific type of glass. You will need to use Toughened Laminated glass of a width of 21.5mm to ensure it is safe to use.

A top rail can also be used to add an extra bit of height to your balustrade. If your balustrade is not the correct height to comply with Building Regulations, you can add a top rail on to add to the height.


How Big is the baseplate?

At SHS Products, we offer two different baseplates and we have the round baseplate and the square baseplate.

Round Baseplate

The round baseplate has a diameter of 120mm for the full plate and a diameter of 42.7mm for the center hole that holds your stainless steel posts.

Diagram showing dimensions of a round baseplate

Square Baseplate

The square baseplate has dimensions of 110mm x 110mm and 24mm depth from the floor to the top of the baseplate.

diagram showing dimensions of a square baseplate


Is It safe Free-Standing?

All of the systems we hold strength testing certificates for were tested when they were free-standing. So yes, your balustrade will be safe if it is free-standing.


Do we offer any different colours for our stainless steel posts?

The only system we offer in a range of different colours is our infinity system. We supply:



Silver Matt

Coastal Grey

Anthracite Grey (RAL7016)

However, all of our other balustrade systems come with the option of having a Satin or Mirror polished finish.


For more information about any of our Balustrade systems or if you have a question that we haven’t mentioned, don’t hesitate to get in touch. You can call a member of our team today on 01922 743842 or find us on social media. We operate on Facebook, Twitter, LinkedIn and more.

Homebuilding & Renovating Show 2018

Between the 22nd and the 25th of March SHS Products attended the Homebuilding and Renovating show at the NEC in Birmingham. We used this as a marketing tool attempting to generate a high number and quality of leads.


Before the Show

In the run up to the show we promoted our attendance on our social media channels and also offered free tickets to our digital following. We also offered free tickets to existing customers.



About the Show

The show ran from March 22nd until March 25th and had visitors from various working backgrounds in attendance. There were a number of architects, builders, landscape gardeners, amongst other trades  as well domestic customers in the planning stage of their projects. On offer at the show was a variety of seminars offering expert advice in all aspects of renovating your home. There was a total of 36,233 visitors at the show over the course of the 4 days.

While we were at the show we offered branded SHS pens, 950 new look brochures were distributed and discount codes were given for potential customers.



During the exhibition we showcased our products and were approached by a large number of potentially interested customers. We generated leads using our fact finder and sketch sheets and also offering one to one consultations and expert advise. Overall, the exhibition was a great experience for us and has generated a large number of high quality leads.



We will be looking to attend various shows in the future, however; we are looking at expanding our stand to promote new and exciting products.

Make sure you follow us on social media to keep up to date with everything at SHS Products. We’ll keep you updated with our attendance to exhibitions on: Facebook, Twitter and LinkedIn.

Creating the Perfect Office Space

Whether you’re a big business or a sole trader you know that having the right workspace makes you and others happy to work and more productive over all. But did you know that the wrong workspace can make you sick? Sick Building Syndrome (SBS) encompasses symptoms such as headaches, fatigue, poor concentration and more. All due to long periods of time in the same building; a building where there may be poor ventilation, airborne pollutants, poor lighting, improper use of digital screens and stress.

Planning is crucial to avoid making people ill and creating an environment poised for success. Remember to keep in mind the number of people who will be in the space, what you’re using it for and most importantly what your budget is. Once you have those sorted it’s time to focus on…


Light & Sound

Natural light is essential if you want to increase productivity and decrease absenteeism. The best way to let the light in is through large windows, glass curtain walling, skylights or glass wall partitions. Wall Partitions in particular allow for an open feel but a sound protection for private meetings and a busy office.

SHS Products Glass Curtain Wall Office Building



If you’ve worked with a brand consultant on your corporate colour and logo you’re probably already aware of the psychological effects of colour. Depending on who you ask, certain colours can enhance creativity, calmness and negotiating power. Blue is generally thought to be a calming colour, whilst red supposedly encourages your appetite and negotiating skills. Green has been shown to be an easy colour for the eyes, thereby lessening eye strain and headaches. With so many different opinions out there we suggest doing your own research into the perfect colour palette.



There are rules and regulations on how much space per person an individual is entitled to in the UK. See the rules here. Once you’ve got enough space to satisfy those rules, then you can start playing around with where each department should go and how your business processes affect where people are placed. Is there enough room for meetings? Do people need individual workspaces or can they use a hot-desk system? You don’t have to limit yourself with a traditional office design.

SHS Products Clear Glass Wall Partitions in Office Space


Google’s UK head office has Hobbit Holes and Jet Ejector seats while the Microsoft office in Vienna has a slide. Now you don’t have to go that far but remember that fun relieves stress and allows colleagues to talk in a less formal environment.



A big trend for offices is making the office space feel like home as seen with Google’s soft furnishing and floral wallpaper or Honest companies’  meeting rooms that look like living rooms.


Good luck with your office design and if you have any glass requirements remember SHS Products are here to chat to.

Square Tube Balustrade Installation Guide

Welcome to our handy guide on installing the Square Tube glass balustrade from SHS Products. For a full breakdown read the fitting instructions in our Square Tube Balustrade brochure here.



Step.1 Post Assembly

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